Privacy Policy

How we collect, use, and protect your personal information

101 Life Ltd Privacy Policy

Effective Date: 13 August 2025

Company: 101 Life Ltd (Company No. 15015466)
Trading As: Life 101 / Fasting 101 / Limitless
Registered Office: 27 Cottages Road, Seaham, County Durham, SR7 7RL, United Kingdom
Contact Email: hello@life101.app

Who we are

"101 Life Ltd", trading as Life 101, Fasting 101, and Limitless ("we", "us", "our"), provides web and mobile software, coaching programs, and related services (together, the "Services"). We are the data controller for personal data processed via our websites, subdomains (including limitless.life101.app), apps, and programs.

Scope

This Privacy Policy applies to your use of our websites, subdomains, web and mobile apps, coaching programs, messaging groups, email communications, support, and any other touchpoints we operate globally. We respect local privacy rights for users in different countries (e.g., UK/EU, US/California) as outlined below.

What we collect

Personal Identifiers:
  • Name, email, phone number
  • Usernames and handles
Technical Data:
  • Device/browser information
  • IP address, usage logs
  • Cookie identifiers
Lifestyle & Health Data (voluntary):
  • Weight, height, body composition
  • Fasting and eating windows
  • Training logs, sleep data
  • Energy/mood/stress/productivity scores
  • Goals, notes and reflections
  • AI‑generated reports
  • Photos/videos/audio for progress tracking

How we use your data

  • Provide, personalize, and improve our Services and coaching
  • Generate insights, reports, trends, and progress tracking for you
  • Operate communities, support, and customer service
  • Send product updates, educational content, and marketing (opt‑out available)
  • Protect our users and Services (fraud/security/abuse prevention)
  • Comply with legal obligations and enforce our terms

AI and automated analysis

We use AI/ML tools—including integrations with providers such as OpenAI—to analyze check‑ins, identify patterns, and generate personalized insights and reports. We anonymize or pseudonymize inputs sent to AI tools and avoid sending direct identifiers (e.g., name, email). Do not input sensitive medical diagnoses, financial data, or passwords into free‑text fields. AI outputs support coaching but do not replace professional medical or mental health advice.

Sharing your data

We do not sell your data. We share data with trusted processors who help us run the Services (hosting, analytics, payments, email/messaging). We may disclose data when required by law, to protect users and the platform, or as part of mergers/acquisitions.

Your rights

UK/EU/EEA (UK GDPR/GDPR):
  • Access your data
  • Rectification (correction)
  • Erasure (deletion)
  • Restriction of processing
  • Data portability
  • Object to processing
  • Withdraw consent
California (CCPA/CPRA):
  • Know/access your data
  • Delete your data
  • Correct inaccurate data
  • Opt‑out of sale/sharing (we don't sell)
  • Limit use of sensitive data

Security

We use encryption in transit and at rest (where supported), secure hosting (e.g., Google Cloud, BigQuery), Wordfence/WAF and SSL for sites, access controls, monitoring, and regular reviews. No system is 100% secure, but we work to protect your information continuously.

Children's privacy

The Services are not intended for under‑13s. If you are under 16 in the EEA/UK, you should only use the Services with parental consent. We will delete children's data if discovered.

Changes to this policy

We will post updates here and may notify you by email or in‑app notice when changes are material.

Contact Us

Data requests and privacy questions: hello@life101.app
Postal: 27 Cottages Road, Seaham, County Durham, SR7 7RL, UK